Forward-Deployed Engineer

You'll be the person who turns a signed customer into a working co-pilot. That means connecting their mailbox over IMAP/SMTP, loading their quoting history and margin rules, and sitting with operators until the drafted quotes are something they trust and send.

Ne yapacaksınız

• Onboard new forwarders: inbox connection, data import, margin configuration
• Tune parsing and pricing to each desk’s lanes and conventions
• Sit with operators to gather feedback and close the loop with product
• Diagnose and resolve integration issues across email and carrier connectors
• Write the runbooks that make onboarding repeatable

Aradıklarımız

• 4+ years in software / solutions engineering, ideally customer-facing
• Comfort with email protocols (IMAP/SMTP), APIs, and reading logs
• Clear written and spoken communication with non-technical users
• Bonus: logistics, freight, or supply-chain exposure
• Turkish and English a strong plus